IT Services
Carhart Technologies offers various levels of IT services. Whether your company needs help setting up a new network or help to rework your current infrastructure, we can help to make your business as efficient as possible.
Remote Monitoring and Management
- Device Management - Hiring IT staff can be expensive, and in today’s landscape, an entire department is needed to protect your company from threats. We can manage your computers, network equipment, firewalls.
- Monitoring - Managing updates, user accounts, email, and everything else is just a piece of the puzzle. Monitoring is essential to catch intrusions, ransomware, and other threats. We offer up to 24x7x365 monitoring of the entire network via our partner Security Operation Centers (SOCs). We can monitor and remediate threats before your business is disrupted.
- Managed Antivirus - EDR (Enhanced Detection and Response) or MDR (Managed Detection and Response)
Remote and On-Site Support
Whether you need remote support or boots on the ground, Carhart Technologies can accommodate your needs. Our ticketing system allows all of our staff to be able to assist your company and document each case.
Brief List of Supported Areas
- Computer Support
- Password Resets
- Server Management
- User/Email Management
- Network Support
- Cloud-Services Support
- App Management
- Computer Health Monitoring
- Camera Systems
- Access Control
- Custom IT Requirements
Ticketing System
Our ticketing system allows your company to open support by in multiple ways.
- Our Website
- System Tray App (included with RMM)
Contracted Services
If you need support every week, we can provide dedicated remote and/or on-site support on a contracted, hourly basis.
Contracted hours receive an hourly discount.
Cloud Management
Whether it is Microsoft 365 or Google Workspace, Carhart Technologies has the experience to keep your company running efficiently.
- Microsoft Exchage / Google Gmail
- User Management
- Microsoft / Google Apps
- Microsoft OneDrive / Google Drive
- Microsoft Teams
- Microsoft SharePoint
- Microsoft Intune